Important Information to Ensure Your Smooth Relocation

The Apartment Movers is the most experienced, recommended, and well-trained moving company in the Fargo-Moorhead area. Let us thank you for considering us for your relocation needs. 

Our goal is to serve you in the most professional and courteous manner. Remember that we are a full-service mover; we can do the packing for you. If it's not packed, we can't move it.

Things to be Taken Care of Before Relocation

• All boxes, plastic totes, etc., must be sealed and taped closed. NO open topped boxes.
• All desks, dressers, filing cabinets, freezers, refrigerators, etc., must be emptied prior to move.
• In the pre-move meeting to ensure thorough inspection of items to be moved, special handling instructions of fragile items will be discussed in detail before the crew starts.
• Lamp shades, marble slabs, mirrors, pictures, glass tabletops, table lamps, loose glassware/decor, paintings and glass shelving must be packed prior to moving including electronics, big and small. We are not responsible for items packed and boxed by the customer.
• Major appliances such as the following must be disconnected: washers, dryers, refrigerators, defrosted freezers.
• Have lawn mowers, snow blowers, weed whackers, etc., drained of fluids.
• The following items must be moved by you: live plants, propane tanks, paint cans, contents under pressure, flammable items, firearms, ammo, pets, or any food or contents that could be affected by temperatures, such as candles, bathroom products, any/all valuables, jewelry, money, urns.
• Upon completion of our services, we accept cash or credit for payment. There will be a surcharge of 3% for all credit card/debit card payments. We no longer accept checks, and direct billing requests will have 10% added to the final bill/invoice.
• Customers that are not fully prepared the day of move, will be charged accordingly.
•  If driveways/sidewalks are not complete there must be a solid temporary walkway to the home. If unsafe conditions, driver will take items elsewhere.
• Please understand that once you book your move with The Apartment Movers Inc., that date and time is reserved for you. ANY cancellation for any reason will result in a fee.

• We have all the necessary packing supplies needed for relocation
  
• We will use all the necessary professional moving equipment needed to relocate your items safely
  
• Top quality movers' pads, door jamb protectors, and floor runners to protect your items, banisters, doorways, and flooring
  
• Your items are insured at a rate of $0.60 per pound per item and up to full replacement cost (maximum of $60,000) while the truck is in transit
  
• A professional, experienced, and courteous crew to perform your move
  
• Based on the items, detailed estimate, and/or visual survey
  

The detailed item list is recorded in a file and our prices are subject to change if items are added or deleted from the original estimate.

Jobs done by the hour will include travel time to and from our office, any miscellaneous labor, disassembly/reassembly, and packing.

For electronics, always use the original boxes, if available.

Frequently, our customers call our office expressing a desire to give a gratuity. The crews greatly appreciate your generosity in these instances, but the amount of the gratuity is solely at your discretion.